Are you providing your customers with the best possible service?

Today’s customer expects to get the easy answers themselves – over the web or on their smartphone. When they do need assistance, they expect you to know who they are, what they need, and who can help them. Can you keep your customers happy and your communication workers productive?

Consumers today are more eager to tell others when they have a negative experience with a company than they are to share their positive ones, meaning that brands must prioritize the customer experience to foster loyalty and satisfaction. At hello direct our customer-centric approach enables us to serve one client at a time giving them our full attention, expertise, and outstanding experience. Our customer-first strategy makes a real difference in terms of both sales and profits to our customers. We have executive support and a true commitment from every employee putting the customer first. We have created a customer-first culture that our entire organization embraces and always strive and work to improve the customer experience.

Is Contact Center Hosting Right for My Company?

If your company is getting too large to handle the influx of phone calls and multiple communication channels, and you don’t have space or facilities nor the budget needed, then this is a great way to bridge the gap. Moving into a call center space allows you to handle large amounts of customers without investing great deals of time and money. We provide the best seat hosting choice to begin your operations.

Don’t stress about workstations, chairs, computers, telephony systems, headsets, and even CRM applications, just plug and play right away.CC Hosting is one of the flexible solutions offered by hello direct. We provide our clients with a complete set up that includes a robust IT support and flexible pricing matrix for our seat options. Our IT Team & administrative management staff works around-the-clock to help your employees work as comfortably, efficiently, and productively as possible. We provide an efficient housekeeping service that ensures clean and tidy workstations, enabling your team to start off their day on the right foot.