Who we are

Financial savings – You don’t need to invest in any infrastructure or technology. Just pack and move in.

25+ YEARS OF EXPERIENCE

Financial savings – You don’t need to invest in any infrastructure or technology. Just pack and move in.

Start small and grow big – You don’t need to start setting aside space for an in-house call center. Get off the ground immediately and start as small or big as you want.

Get what you need – All the facilities are available for your use, such as technology, furniture, training rooms, meeting rooms, break areas, IT support, and more.

Know your business volume – Most companies know (or have a general idea) how many customers call their staff fields on a regular basis. When you get seasonal or situational increases in call volumes, you can manage the increased workload.

Streamline staffing needs – If your company needs to be available for 24x7x365 call support, we are available for you too.

One of the main challenges to set up a call center is to search for new sites and finding a property in a plentiful labor market within convenient timeframes and reasonable prices. Companies often have to forego lengthy demographics and labor market analyses for those clients that need centers up and running in a few weeks rather in several months.

At hello direct we provide you with space, impeccable call center services with an efficient pricing model, and no upfront investment. We offer fully-equipped workstations with the latest infrastructure and hardware required for any project. You get full access to all our facilities’ amenities such as training rooms, meeting rooms, conference rooms, and recreational areas. We offer full security, facility management, and IT support along with our disaster recovery and business continuity plans and 24/7 support.

Human resource outsourcing

Human Resource Outsourcing (HRO) is a sustainable and competitive method to manage costs and allow a company’s core resources to focus on strategic initiatives rather than managing transactional activities in HR operations.

This has enabled HR professionals in being more strategic people managers by outsourcing some of the administrative and operational tasks.

Comprehensive Human Resource Outsourcing is achieved by offloading multiple processes and technologies such as recruitment, training, and payroll management.

Outsourcing your Human Resources would free your energies, enable you to focus on building your brand, and invest in research and development in addition to providing higher value-added services besides reducing costs. Moreover, managing back-office operations as well as administrative tasks consumes the time and energy out of any organization.

In addition, outsourcing can enhance the efficiency of business procedures, increase productivity and effectiveness. Hence, we enable you to delegate tedious recurring routines and concentrate on what you do best by providing you with superior services.

Having an HR department is valuable, yet expensive when it doesn’t need to be. Rather than paying for a whole department, you could just pay a fee for your HR services. One aspect of this is our HRO services, which are currently practiced in the UK, USA and much of Europe.

At hello direct we understand the importance of being efficient and to help we are providing the service of taking care of all or part of business HR operations, allowing for faster, cheaper, and more responsive results with a dedicated team.